If You Want To Succeed There Better Be An "I" in Team!
We have all
heard (and probably uttered) that there is no "I" in TEAM but to be
successful this can't be further from the truth. The definition of team is a
collection of individuals working toward a single objective. In order to
meet the objective every member of the team must be accountable
for doing their part. If any member of your team does not accept
accountability for their role as a member of the team meeting your objectives
will be challenging. To ensure that team members become accountable they will
each need to understand what is expected of them and where their role fits in
to the overall scheme. Leaders will need to clearly state expectations and
discuss these with each of the team member so that the team has a clear
understanding of the path required to meet the objective.
So how do I
apply this to safety management? From experience I can tell you that when
safety is the just the responsibility of the safety staff your organization
will struggle and the only time “accountability” is discussed is during an
incident investigation. If you are the safety guru then you need to have a
dialogue with your management team and start instilling a sense of
“accountability” across the whole enterprise. This starts with communicating
clear expectations up, down and across the organization. In order to be a
driving force towards improvement these expectations need to be discussed,
shared, and finally accepted at all levels. Therefore, they cannot be an edict
sent down from above or it will be just an another flavor of the month and will
evidently lose traction and then sputter to just a memory. This is a process
and not just a onetime event. Like anything worthwhile it takes full commitment and engagement from every level.
You will undoubtedly come up against team members that are reluctant and
resistant to putting in the effort and here is where leadership qualities will
need to surface. It is the leader's task to work with those that fail to grasp or understand how accountability provides a benefit to not only the organization
as whole but to the individual. To get people to become engaged you must
win their confidence.
Accountability
should not invoke a negative emotion. Accountability will instill a sense of pride and
accomplishment. When we hold every one accountable to their expectations we
propel the entire organization upward and together we all can achieve more. I leave you
with this short quote from Coach John Wooden “The main ingredient of stardom is the rest of the team”
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